FAQ
Extreme weather conditions are not recommended, and areas with sharp objects, especially brick walls and trees nearby should be avoided, but in general, the balloons can stand normal weather and look great outside.
Wind: Our weights are not made to withstand medium to strong winds. We recommend to tie it to a permanent object.
Please note: we will be unable to provide any refunds if any balloons pop after we deliver them or you pick them up. Please do not leave the balloons inside the car unattended.
We can make adjustments: for example; if you purchased the wrong product, or need to reschedule your event, please contact us by email at bubblelloon@gmail.com, and we will do our best to accomodate your request.
Should you need to cancel your order, you must submit your cancellation by email: bubblelloon@gmail.com 5 business days before the day of pick up/delivery/installation date, in order to get credit on our products.
